Astiostech Ticketing System is an open source ticketing systems which lets you can manage and organize your team and your tickets to make your customer support draw a smile on your customers face.
Keeping track of tasks whether its internally or externally. Whether as agent or as manager, the dashboard gives you an exact overview of the current situation. Admins or supervisors can customise what each individual sees to keep track of individual tasks.
Issues Clients Were Facing
Having a tough time getting in sync with the teams under the same roof, each department had their own tracking systems separately which made it harder for head of departments to monitor tasks.
How Our Solution Helped
Making tasks management easier to manage by having every head of department with an eagle eye view of tasks progress in each department which makes tasks moves faster and more efficient.
Easy data historization
Your own overview
Social media integrations