Our Solutions

Ticketing

Astiostech Ticketing System is an open source ticketing systems which lets you can manage and organize your team and your tickets to make your customer support draw a smile on your customers face.

Benefits

Keeping track of tasks whether its internally or externally. Whether as agent or as manager, the dashboard gives you an exact overview of the current situation. Admins or supervisors can customise what each individual sees to keep track of individual tasks.

Case Study

Issues Clients Were Facing

Having a tough time getting in sync with the teams under the same roof, each department had their own tracking systems separately which made it harder for head of departments to monitor tasks.

How Our Solution Helped

Making tasks management easier to manage by having every head of department with an eagle eye view of tasks progress in each department which makes tasks moves faster and more efficient.

Features

Easy data historization

Escalations

Individual fields

Immediate changes

Your own overview

Chat

Phone

Multilingual

Branding

Tasks

Autosave

Text modules

Permanent marking

Full-text search

Social media integrations

Security

Custom interface

2-Factor Authentication

API migration

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Brochure